We are an NHS practice providing general medical services to residents in Norris Green, west Derby and Walton area in the north of Liverpool. We are a member of the North Liverpool Network.
The surgery is a long established General Practice providing a quality family doctor service for our patients in the Norris Green area. We are committed to working in a supportive and courteous manner in partnership with our patients.
OUR MISSION STATEMENT
"Caring for the community by providing safe, effective and high-quality patient-centred healthcare services within a confidential and safe environment."
Staying true to our slogan 'Caring for the community' we aim to go above and beyond for our patients. The foundations of our practice are built on four corner stone - Kind and hard working staff, community collaboration, high quality patient care and mutual respect.
Healthy life expectancy in Croxteth and Norris Green are significantly below the Liverpool average.
Croxeth and Norris Green population has a significantly higher deprivation score compared to the city average with a score of 45.6 compared to 41.1.
A significantly higher proportion of (35.5%) are adults (36.8%) are affected by income deprivation.
We serve our patients without disparity to bridge the gaps of inequality in health.
OUR VISION
-To continually adapt to the evolving pace of the NHS and the patients need.-
- Embracing opportunities to improve integrated care, technology advances, complex care in the community and promote self- care and prevention. -
- To strive to help and do our best to our patients as “Our patients matter the most”.
- To provide the best primary care services possible, working within the local and national governance, guidance and regulations.
OUR PURPOSE
To continuously improve the care and service we provide to our patients and other working partners.
OUR VALUES
-Provision of quality healthcare for our population.
-Reflecting on clinical practice to implement innovation at every opportunity.
-Ensuring our patients are treated with dignity and respect.
-Acting with integrity in everything we do.
-Expressing compassion and empathy to our patients and each other.
OUR HISTORY
The practice was originally established in 1994 and since then it has been inherited and served under various GPs, providing NHS services. In 2016, Dr Patel retired and the practice was taken over by Dr Murugesh.
The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to help us improve services. Please take a moment to answer our Family & Friends Test to give us feedback.
YOUR PRACTICE GP:
Dr Murugesh Velayudham
All registered patients have been allocated an accountable GP. Dr Murugesh Velayudham is the named GP for all patients registered at Langbank Medical Centre. This does not affect your care in any way and , as always, you can see the doctor of your choice (subject to availability).
The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to help us improve services. Please take a moment to answer our Family & Friends Test to give us feedback.
Click here to quickly complete it!
