Policies

Personal Information and Confidentiality of Medical Records

Your personal health information will be held in confidence and will not be disclosed to a third party without your prior consent unless in exceptional circumstances this is felt to be in the public interest.

Your medical history will be recorded on our practice computer system which may only be accessed by authorised members of our team and we can assure patients of complete confidentiality.

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services
  • When we have a duty to others e.g. in child protection cases

Risk stratification

Risk stratification is a mechanism used to identify and subsequently manage those patients deemed as being at high risk of requiring urgent or emergency care. Usually this includes patients with long-term conditions.  Your information is collected by a number of sources, including High Pastures Surgery.  This information is processed electronically and given a risk score which is relayed to your GP who can then decide on any necessary actions to ensure that you receive the most appropriate care.

Invoice validation

Your information may be shared if you have received treatment to determine which Clinical Commissioning Group (CCG) is responsible for paying for your treatment. This information may include your name, address and treatment date. All of this information is held securely and confidentially; it will not be used for any other purpose or shared with any third parties.

Opt-outs

You have a right to object to your information being shared. Should you wish to opt out of data collection, please contact a member of staff who will be able to explain how you can opt out and prevent the sharing of your information; this is done by registering to opt out online (national data opt-out programme) or if you are unable to do so or do not wish to do so online, by speaking to a member of staff.

Opt out form

Retention periods

In accordance with the NHS Codes of Practice for Records Management, your healthcare records will be retained for 10 years after death, or if a patient emigrates, for 10 years after the date of emigration.

What to do if you have any questions  

Should you have any questions about our privacy policy or the information we hold about you, you can:

1. Contact the practice's data controller via email at gp.n84003@nhs.net. GP practices are data controllers for the data they hold about their patients

2. Write to the data controller at High Pastures Surgery 138 Liverpool Road North Maghull L31 2HW

 

Langbanks GDPR policies

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Privacy-Notice-Care-Quality-Commission

Data protection policy

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Privacy-Notice-Emergencies

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Privacy-Notice-for-Summary-Care-Record

Privacy-Notice-Public-Health

Privacy-Notice-Risk-Stratification

Privacy-Notice-Safeguarding2

Contact Us

Langbank Medical Centre
Broad Lane
Norris Green
Liverpool
Merseyside
L11 1AD
Tel: 0151 226 1976